Press Release: New Zealand firm Crossware continues to set the pace for the country’s fast-growing tech scene


PRESS RELEASE: Wednesday, 1st November 2023

Leading New Zealand headquartered Software as a Service (SaaS) company Crossware further established its credentials as one of the leaders of the country’s fast-growing tech scene as it achieved a major milestone in burnishing its cybersecurity credentials. This week the leadership team behind one of the world’s fastest-growing email signature management platforms announced that it had achieved one of the global benchmarks in information security by successfully completing the requirements for ISO/IEC 27001:2022 certification – Information Security, Cybersecurity and Privacy Protection – Information Security Management system.  

As a business that has a number of key domestic and international governments using its platform, along with companies ranging from small to medium enterprises and multi-national firms, this achievement showcases the company’s commitment to information security for its customers.  For Crossware Chief Information Security Officer Nawed Khan achieving this certification is a critical step for the business to showcase to its clients its commitment to cybersecurity from both a technical and governance perspective.  

 “Our focus in applying for the ISO 27001 standard is to ensure that Crossware is applying best practice industry standards for managing information security by addressing the combined elements of people, processes, and technology across the business; creating soft and hard controls for the purposes of strengthening our protections against cyberthreats in a ‘zero trust’ environment,” said Mr Khan.  

 “From a technical perspective, the ISO certification ensures that Crossware has implemented and verified security controls across its organisational IT infrastructure and core business offering of software development through ongoing risk assessments and the creation of access controls across the organisation. From a governance perspective, it is about ensuring that Crossware has implemented policies and procedures for risk assessment, staff training, incident management and business continuity plans to empower our people to understand what threat actors look like and help to mitigate their efforts to breach our defences.”  

Crossware is a world-leading email signature solution run from Auckland, New Zealand for Microsoft 365, Microsoft Exchange and HCL Domino with over a million global subscribers is fast becoming one of the premier centralised platforms for email signatures globally – allowing its primarily business-to-business clients the ability to manage the email signatures of thousands of employees.  It is a homegrown success story with its software used annually on 1.8 billion emails across 80 countries – representing a 10 per cent share of the global email market. It was acquired in 2021 by the eKomi Group – a leading e-commerce partner for online retailers.  

For Managing Director, Troy Adams the decision to undergo the stringent requirements of the ISO certification process is a vital component for the business as it builds its footprint across the government and education sectors.   

“A core driver for us as a business is to create a more secure environment for our data as part of a growing customer requirement to showcase our commitment to cybersecurity,” Mr Adams said.   

“ISO/IEC 27001:2022 Information Security Management System has become the de facto global measurement of the degree to which a business takes information security seriously and at Crossware we are 100 per cent committed to applying best practice policies and procedures in this space to showcase to our clients both small and large that we are committed to cybersecurity.  

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