Frequently Asked Questions


Crossware Mail Signature is an email signature application that simplifies the creation and maintenance of company email signatures. Sleek, compliant, and personalized email signatures are automatically added to each email, no matter what device you’re sending from.

Crossware Mail Signature works for Microsoft 365, Google Workspace, Microsoft Exchange, HCL Domino.

Crossware Mail Signature allows you to set up a centralised email signature template(s) for your entire organization.

Each time you send an email, your personal information is pulled dynamically from your directory into the email signature and your email signature is affixed according to your configuration settings.

In our increasingly technologically advanced work lives, emails are often our main form of communication with partners, prospects, clients and colleagues.

Each email is not just an opportunity to send a message, it also offers a space for building your brand, advertising and engaging with your recipient. Email Signatures are the perfect space for this. They also offer a space for legal compliance, allowing you to ensure that everything your organization does is legally above board.

With Crossware Mail Signature, we allow your organization to centrally design and apply beautiful, custom email signatures for your email recipients that can help you to build engagement and awareness.

Using Crossware Mail Signature instead of the generic, built-in email signature tool has several advantages to you and your organization.

  • Save time and money by centralizing signatures across the company – branding, advertising, legal compliance and more changed all in one go.
  • Get signatures on your emails, no matter what device you send from (including mobile).
  • Flexibly create and apply different email signatures for different senders/recipients/dates/promotional campaigns.
  • No more relying on individuals to make updates.

Yes, many of our customers set up various email signatures according to the different departments/divisions in their organizations. For instance, companies with one branch in New York and another in Los Angeles can have completely different signature configurations automatically applied.

These can be based on groups in your Address Book, domain names, or even based on conditional rules.

Subscription User License – available for Microsoft 365, Google Workspace, Microsoft Exchange, HCL Domino.

Contact our Sales Team for more information via our Sales Enquiry form.

Yes, you can. Simply fill out our Free Trial Request form and try out Crossware Mail Signature completely free for 30 days.

We offer 24-hour email support for all Crossware Mail Signature customers.  

We also offer additional paid services to help out with design changes, platform migration and more. Contact us to find out more about our services.

Yes, you can.

There’s no need to create two different signatures for internal and external recipients: instead, you can simply apply internal/external settings on your signatures depending on whether recipients are internal or external to the company.

For instance, if you want a signature that showcases your contact information to everyone, but only shows a legal disclaimer to external recipients.

Crossware Mail Signature is client independent, as it is installed on the server or cloud service; therefore all devices and clients that send email via your mail server are supported. 

Crossware Mail Signature is competitively priced. It is licensed on a per user basis, where a user is defined as any mail file that requires a signature.

You can get a quote here.

Many of our clients are concerned about losing their signature configurations when they move to a new email platform. Don’t worry – we offer a supportive environment for migration. If you are on a subscription pricing plan, you can easily move between our products with no extra license.

If your company decides to migrate to many of our supported platforms, contact your local Crossware Sales Manager to discuss the migration process.

Works With

Crossware Mail Signature is the world-leading solution for email signatures for Microsoft 365 (formerly known as Office 365), Microsoft Exchange, and HCL Domino.

Crossware for Microsoft 365
Crossware for Google Workspace
Crossware for Microsoft Exchange
Crossware for HCL Domino

Customer Stories

Rated 4.5/5 by 434+ customers

Peter C IT Head, Partnership Member in UK Legal Services, 51-200 Employees

“We are a business with lots of specialist individual teams, Crossware enables us to have custom headers, footers, campaigns, signatures and disclaimers for all those teams.”

Matthew S. Systems Analyst in US Transportation, 1,001-5,000 Employees

“Great Product!! Flexible with signatures. It’s flexible and reliable and does what we need it to. We’ve used it for applying multiple signatures to different groups.”

Ray B. Office 365 Administrator in US Food & Beverages, 5,001-10,000 Employees

“We’ve used this product both for IBM Notes/Domino as well as Outlook/Office 365. We love it! The Support Staff is second to none! I highly recommend this product to everyone.”